Frequently Asked Questions

How do I become a member?

When will I be approved for a membership I applied for?

I don’t remember my password. How can I change it?

How can I change my profile info?

My age, name or gender is incorrect. How can I change it?

I got a new Facebook profile or I accidentally linked a friend’s profile. How can I fix this?

Can I get a refund for a ticket I bought?

How do I delete my account?

Meet some of our trusted partners and clients

Flexible pricing model for venues of all sizes

Small club or large venue?
We’ve got you covered

One subscription

Pay as you go

€85,-

Starting price per month.

Members

As your member database grows, so does the cost. Only approved members count; pending and rejected members are free of charge. Billed in blocks of 100.

1 - 1,000 members

€5.50 / 100 members / month

1,001 - 10,000 members

€2.25 / 100 members / month

10,001 - 20,000 members

€1.00 / 100 members / month

More than 20,000 members

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Employees

Each active login - be that an employee, promoter or owner - with access to your administration apps.

Active login

€3.50 / month

Identities

You may wish to brand your venue with different identities depending on weekday, season or event. Each of these identities contain an isolated membership system. One (primary) identity is required.

Identity

€25 / month